Beachballs.com will accept returns within 30 days of receipt for credit less any shipping cost. Beyond 30-days is possible in certain circumstances and we will do our best to work with you since we know strange things happen.
There is a standard 20% re-stocking fee on most items that are returned in new, unopened, and unused condition unless prior arraignments have been made. These items must be packaged properly in it's original condition to receive credit. Credit will be applied to card or payment method used in the original purchase. Please contact us at firstname.lastname@example.org for details or if you have any questions.
If a beach ball or item is defective or if there has been damage in shipping, we will pay for the item to be shipped back to us and process another identical order or make other arrangements.
Warranty claims for defective beach balls or other items are delivered to the manufacturer by Beachballs.com. Anything beyond 30 days of receipt is not covered under the warranty. Beach Balls that have been altered from its packaged state would not be covered.
Recommendations & Tech Support @ 302-628-8888 (Office) / 302-745-7917 (Mobile Line / Text)
It is always strongly recommended to test inflate Beach Balls prior to any use or event just to make sure they are as promised especially if any LED Lighting is involved or they are being used for decorative or similar purposes. We do check email regularly and when possible but if there is an urgent need or question, please text tech support at 302-745-7917. Calling is also an option but text would better guarantee a response since a large majority of calls received via mobile are those annoying robo calls
Nature of Beach Balls and inflatables
All our beach balls and products can sustain abuse easily, get punctured or damaged. Please use care and caution when inflating the beach balls. They can pop if not used as intended. Some of the larger beach balls are made of thin PVC to make them light weight and are the most susceptible to damage. But, unlike the smaller beach balls, those big ones can be repaired with a regular patch and are worth it. Fully inflated, they deflate very slowly if punctured.
If you placed an order and experience some feeling of regret wishing you had not place an order, please contact us at 302-628-8888 or email@example.com as soon as possible.
If you have any questions, please contact us at firstname.lastname@example.org